1. Information We Collect
When you interact with this Site, we may collect the following categories of personal information:
- Contact information: Name, email address, phone number, company name, and job title provided through inquiry forms
- Technical inquiry details: Descriptions of substrates, application requirements, and project specifications submitted via our consultation forms
- Usage data: IP address, browser type, operating system, pages visited, referring URLs, and time spent on the Site, collected through server logs and analytics tools
- Cookie data: Information stored through cookies and similar technologies as described in Section 5
2. How We Use Your Information
We use the information collected for the following purposes:
- Responding to technical inquiries and providing product recommendations
- Processing sample requests and distributing technical documentation
- Connecting you with authorized distributors in your region
- Improving our website, products, and services based on usage patterns
- Sending technical newsletters and product updates (only with your consent)
- Complying with legal obligations and protecting our rights
3. Information Sharing
We do not sell your personal information to third parties. We may share your information with:
- Authorized distributors: When you request local product availability or distributor contact information
- Service providers: Companies that assist us with website hosting, analytics, email delivery, and customer support, bound by contractual data protection obligations
- Legal requirements: When disclosure is required by law, regulation, or legal process
- Corporate transactions: In connection with a merger, acquisition, or sale of assets, with notice to you
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, typically:
- Inquiry data: 3 years from the date of last interaction
- Usage analytics: 26 months (aggregated data may be retained longer)
- Marketing consent records: Until consent is withdrawn, plus 1 year
5. Cookies & Tracking Technologies
This Site uses cookies to provide essential functionality, analyze traffic, and improve user experience. Categories include:
- Essential cookies: Required for Site operation (session management, security)
- Analytics cookies: Help us understand how visitors use the Site
- Functional cookies: Remember your preferences and settings
You can manage cookie preferences through your browser settings. Disabling cookies may affect Site functionality.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for marketing communications
- Request data portability in a machine-readable format
- Object to processing based on legitimate interests
To exercise these rights, contact us using the information in Section 9.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS 1.2+), access controls, and regular security assessments. However, no method of electronic transmission or storage is completely secure.
8. International Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. When we transfer data internationally, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
9. Contact Information
For privacy-related inquiries or to exercise your data rights:
3M Privacy Office
3M Center, Building 220
St. Paul, MN 55144, USA
Email: [email protected]
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be indicated by updating the "Last updated" date at the top of this page. We encourage you to review this policy regularly.